Critical Update With thanks to our NPs the S W Cyber Resilience Centre, we bring you their updated advice. Please pay close attention to it, regardless that it flows from the attacks on the retail sector. The approach taken can be applied anywhere! The National Cyber Security Centre (NCSC) has issued a critical warning following a wave of cyber attacks on major UK retailers including M&S, Co-op and Harrods. These incidents appear to involve criminals impersonating IT help desks to trick staff into revealing login credentials, a technique known as social engineering.   We’re issuing this urgent message to all SWCRC members to raise awareness and encourage immediate action.   What’s happening?   A group calling itself DragonForce has contacted the BBC to claim responsibility for recent breaches. Their tactics include:        •     Phoning IT staff pretending to be locked-out employees       •     Calling or messaging staff pretending to be from internal IT h...

  Hello all, We warned of probable 'copy cat' and other threats to your smooth running recently. Sadly we were right. A Bristol school was targeted on Friday, at the end of last week. A summary of the story is below, but some top tips for you first: * Know your post code and what3words details * Ensure the team that receive calls and/or general emails/mail know what information to try to obtain/gather/what actions to take as calmly as possible * Work on the basis that any challenge will not be convenient and whoever is leader isn't on site and contactable, number 2 is on the sick, so, is number 3 ready and empowered to take the lead? * If you receive a bomb threat ring the Police and discuss with them first its credibility. If there's nothing 'special' about the contact details with you, they won't dash to your site on blues and twos. * When they do arrive, they'll ask who will accompany them on a search, as you'll know your place and they won't!...